Multi-Factor Authentication Required to Access Unlock MLS Starting Oct. 21
Make Sure Your Contact Information is Up to Date
On Oct. 21, 2025, Cotality, the company that manages your Unlock MLS dashboard and login, will implement multi-factor authentication (MFA) for all subscribers. We realize this may disrupt your normal workflow and appreciate your understanding as we make this required change.
What is Multi-Factor Authentication (MFA)?
MFA is a security measure that requires users to provide additional verification (via email, SMS text, or authenticator app) to access an account. It provides an additional layer of safety beyond passwords that is essential in today’s environment.
What Do I Need to Do to Prepare?
Nothing! MFA will be automatically enabled on Oct. 21. However, we do recommend that you log into the Subscriber Portal ahead of time to ensure that your contact information is up to date.
How to Update Your Contact Information
Your Unlock MLS and ABoR account details can be updated anytime in the Subscriber Portal.
Your Unlock MLS contact information is what Matrix sends to your clients, shows on your listings, and uses for password recovery.
To update your Unlock MLS account, click Subscriptions in the left-hand menu, then Austin MLS, then Details.
Once you’ve updated your contact information, click Save Changes.
Your ABoR contact information is what ABoR uses to send any system communications, such as invoices, class registrations, and reminders.
To update your ABoR account, click My ABoR in the left-hand menu, then Profile, then Edit.
Once you’ve updated your contact information, click Save Changes.
Once saved, your updates will show within two hours.
For step-by-step instructions, you can watch this short Quick Tip Video that walks you through the process.