The course covers consumer-first best practices for representing sellers and buyers in distressed situations, including how to communicate risk, explain common distressed-sale pathways (such as short sales and lender-directed dispositions), manage documentation and timelines, coordinate with third parties, and navigate negotiation and contract terms with professionalism and clarity. Emphasis is placed on helping consumers understand what they are agreeing to, what can change mid-process, and how to protect their interests through careful communication and transaction management.

ACE Distressed Properties
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ABoR On-Air Classroom
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Instructors
Broker and Instructor, Michael Francis has been managing residential property in the greater Austin area since 1985. He has been directly involved in the daily operations of Rollingwood Management Inc since its inception in 1986. As a Texas Realtor instructor, he is passionate about helping fellow Realtors up their game in leasing and property management! Rollingwood Management, Inc., is a Certified Residential Management Company®, one of only 49 nationwide.
He has enjoyed volunteering for various community organizations, including Texas Special Olympics Board of Directors, Big Brothers Big Sisters of Austin, Operation Blue Santa, former Mayor, and Council Member for the City of Sunset Valley. He is an active ABoR member and has served on many committees.
